The following privacy statement informs the nature and extent of the processing of so-called personal data by Extreme Games. Personal data is information that can be attributed directly or indirectly to your person or that can be assigned.
Data processing by Extreme Games can essentially be divided into two categories:
- For the execution of the contract, all the data necessary for the execution of a contract with Extreme Games are processed. External service providers are involved in the execution of the contract, e.g. Logistics companies or payment service providers, your data will be transferred to the extent necessary.
- By visiting the Extreme Games website, various information is exchanged between the device and our server. This can also be a personal data. The information collected in this way will be used to optimize our website or to display advertisements in the browser of your device.
According to the regulations of the GDPR you have several rights that you can assert against us. This includes the right to appeal against the processing of the selected data, in particular the processing of data for advertising purposes.
3. Purposes of data processing, legal bases and legitimate interests pursued by Extreme Games or a third party, as well as categories of recipients
3.1. Visit our website
When you visit our website, the browser used on your device automatically sends information to the server of our website and temporarily stores it in a so-called log file. We have no influence on this. The following information is also recorded without your intervention and stored until automatic cancellation:
- the IP address of the Internet-enabled requesting device
- the date and time of access
- the website from which you are logged in (URL referrer)
- the browser you are using and, if necessary, the operating system of your computer with Internet functionality and the name of your access provider
The legal basis for processing the IP address is Article 6 (1) (f) GDPR. Our legitimate interest stems from the purposes of collecting the data listed below. At this point we want to note that the data collected have not drawn direct conclusions on your identity and that this is not done on our part.
The IP address of your device and the other data listed above are used by us for the following purposes:
- Ensure a smooth connection configuration
- Ensure a comfortable use of our website
- Evaluation of the safety and stability of the system
3.2. Conclusion, execution or termination of a contract
The activity of Extreme Games is the distance selling of goods and services. In this context, we process the data necessary for the conclusion, execution or termination of a contract with you. These include:
- Name surname
- Billing and delivery address
- Email address
- Billing and payment data
- Date of birth, if applicable
- if necessary, the telephone number
The legal basis for this is Article 6 (1) (b) GDPR. You provide us with data based on the contractual relationship between you and us. We are forced to process your e-mail address, according to the civil code, for the need to send an electronic order confirmation (see article 6, paragraph 1, letter c) GDPR). If we do not use contact information for promotional purposes (see section 3.3.), We retain the data collected for the settlement of the contract until the expiration of possible guarantees and guarantee of legal or contractual rights. After the expiry of this period, we retain the information required by the commercial and tax law of the contractual relationship for legal periods. For this period (usually ten years after the conclusion of the contract), the data will be reprocessed in case of revision by the tax authorities.
To process the purchase contract, the following additional data processing is required:
If you have selected a payment method other than prepay or cash on delivery, we will send the requested payment details to a payment service provider appointed by us. We will send the details of your delivery address to a logistics company mandated by us to process the purchase contract.
3.3. Processing of data for advertising purposes
The following statements refer to the processing of personal data for advertising purposes. GDPR declares such processing of data on the basis of Article 6 (1) (f) as fundamentally conceivable and as a legitimate interest. The duration of archiving data for advertising purposes does not follow any rigid principle and is based on the question of whether archiving is required for the promotional approach. In the case of your opposition, you can refer to the point
3.3.1. Extreme Games promotional goals
As long as you have a contract with us, we will take you as an existing customer. In this case, we will process your postal contact data outside of a specific consent to provide you with information about new products and services. We process your e-mail address in order to provide you with information for similar products, unless you have given us your specific consent.
3.3.2. Interesting advertising
In order to receive only the promotional information that interests you, we categorize and integrate your customer profile with further information. Both statistical information and personal information are used (eg Basic data of the customer profile). The goal is to provide advertising oriented exclusively to your real or perceived needs and not to annoy you with useless advertising.
3.3.3. Sending Newsletter
On our website, we offer you the opportunity to subscribe to our newsletter. The processing of your electronic contact data takes place here exclusively on the basis of your consent (Article 6 (1) (a) GDPR). For this we need your e-mail address. To make registration secure, we use the double-opt-in procedure. After your registration you will receive an email containing a confirmation link. Once you click on this link, you will be registered in the newsletter mailing list. Below you will receive another confirmation email with your personal voucher. With this process, we ensure that you are truly the owner of the email address and we confirm that you really wanted to register. Your email address will not be transferred to third parties.
You can wait for the following contents:
- Information on brand new products
- Offers and sales
- Discount codes and gift certificates
- Drawings and games with prizes
- Requests to review our shop (Post-purchase mail)
You can unsubscribe at any time and prevent the use of your email address. You can unsubscribe by clicking the link at the bottom of each I newsletter directly in "my account" under "Newsletter". Otherwise you can also contact our customer service.
3.3.4. Right of withdrawal
It is possible at any time to refuse consent to the processing of data for the aforementioned purposes for the respective communication channel separately and with effect for future objection. Just send an e-mail to email@example.com or send a letter to Via Antonio Gramsci, 27 Rescaldina (MI) Italy.
To the extent that an objection is presented, the relevant contact address will be blocked for further processing. Please note that in exceptional cases, even after receiving your objection, there may be a temporary shipment of advertising material. This is technically due to the time it takes to publish advertisements and does not mean we do not apply your opposition. Thanks for your understanding!
3.4. Online appearance and website optimization
3.4.1. Cookies - General informations
We use so-called cookies on our website. To the extent that these cookies are personal data, they are used on the basis of Article 6 (1) (f) of the GDPR. Our interest in optimizing our website is considered justified under the aforementioned provision. Cookies are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.). When you visit our site, cookies do not damage your device and do not contain viruses, Trojans or other malicious software. Information is stored in a cookie, each resulting in connection with the specific terminal used. However, this does not mean that we are immediately aware of your identity.
Also, for reasons of usability, we also use temporary cookies that are stored on the device for a certain period of time. If you visit our website again to take advantage of our services, it will automatically recognize that you have already been with us and what inputs and settings you have made to avoid having to do them again.
If you have a customer account with Extreme Games and you are logged in, the information stored in cookies will be assigned to your client account and saved.
To analyze visitor traffic on our site we use the open source tool Prestashop. With the help of a cookie saved on your device information on the use of our site is transferred and saved on our server. Naturally there are no transfers of data to third parties or third countries. Your IP address is immediately anonymized, so it is not possible to draw conclusions about you as a user. The data collected about you will be used exclusively to analyze and improve our website.
If you do not want us to collect and process details of your visit for statistical purposes, just check the box. In this case the Prestashop opt-out cookie is selected. Please remember that your browser must accept the opt-out of third-party cookies. In the event that you delete browser cookies regularly, you will need to renew your opt-out choice after each time you delete cookies.
Your visit to this website is currently tracked by Prestashop analytics. By clicking on the appropriate box, your visit will no longer be traced.
3.4.3. Google Analytics / Universal Analytics
For the purpose of design oriented to the needs and continuous optimization of our pages, we use Google Analytics, a web analysis service of Google Inc. ("Google"), based on Article 6, paragraph 1 letter f) of the GDPR. In this context, pseudonymized usage profiles are created and cookies are used. The information generated by the cookie on the use of this website as
- browser type / version,
- operating system used,
- URL referrer (the page visited previously),
- host name of the accessing computer (IP address),
- server request time
Italy is transmitted to a Google server and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other internet related services such as market research and demand-oriented design of this website. This information may also be transferred to third parties if required by law or if third parties process these data in the order. Your IP address will never be combined with other data provided by Google. IP addresses are rendered anonymous, so an assignment (the so-called IP masking) is not possible.
We use Google Analytics including the features of Universal Analytics. Universal Analytics allows us to analyze the activities on our pages on devices (the so-called cross-tracking of devices) (for example, when accessed via laptop and then via a tablet). This is made possible by assigning a pseudonym user ID to a user. This assignment occurs, for example, when you sign up for a customer account or when you log in to your client account. However, no personal information will be forwarded to Google. Adding additional functionality to Google Analytics with Universal Analytics does not mean that it is limited by privacy practices such as IP masquerading or the browser add-on.
For more information on privacy related to Google Analytics, visit the Google Analytics website.
The targeting measures listed below and used by us are implemented on the basis of Article 6 (1) (f) of the GDPR. We want to make sure that you will only display advertisements geared to your real or perceived interests based on devices, because we do not want to waste time with you for uninteresting advertisements know the next intended intended measures.
220.127.116.11. Targeting website
On our website, cookies are used to collect and evaluate information for the optimization of advertising. For example, this information may contain information about which of our products you have been interested in. The collection and evaluation are done exclusively by pseudonyms and do not allow us to identify you. In particular, information is not linked to personal information. Based on the information, we can show you on our site offers that are specifically oriented to your interests and derive from the behavior of the previous user.
18.104.22.168. Facebook pixel
The pixel acts as a so-called pseudonym, i. There is no direct charge on your person regarding the pixel setting.
After clicking on the link, an exclusion cookie is set to ensure that no Facebook pixels are set when accessing this website. If you use multiple browsers, you must install an exclusion cookie individually for each browser.
3.4.5. I plug-in social media
We use social plug-ins on social networks Facebook, Instagram and Twitter on our website under Article 6 (1) (f) GDPR to make our company better known. The underlying commercial purpose must be considered a legitimate interest under the GDPR. The responsibility for the data protection operation must be guaranteed by the respective suppliers. Our integration of these plug-ins takes place via the so-called two-click method to protect visitors to our website in the best possible way.
22.214.171.124. Facebook & Instagram
Our website uses plug-in social network Facebook, offered by Facebook Inc. The Facebook plug-ins are marked with a Facebook logo and the addition "like" or "share".
If you activate this plug-in (first click), the browser establishes a direct connection to the Facebook servers. The content of the plug-in is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or you do not currently have access to Facebook. This information (including your IP address) will be sent from your browser directly to a Facebook server in the United States and stored there. If you are logged in to Facebook, Facebook can immediately assign your visit to our website to your Facebook profile.
If you interact with plug-ins, for example by clicking the "Like" button (second click), this information will also be sent directly to a Facebook server and stored there. The information will also be published on your Facebook profile and shown to your Facebook friends.
If you do not want Facebook to directly associate the information collected from your visit to our website with your Facebook profile, you must log out of Facebook before visiting our site.
3.5. Customer account
To offer you maximum comfort during your purchase, we offer you the permanent storage of your personal data in a customer account protected by password. The creation of the customer account is voluntary and based on the user's consent in accordance with Article 6 (1) (a) GDPR. After setting up a customer account, it is no longer necessary to provide your details when you return. You can also view and edit the data stored in your customer account at any time.
In addition to the data requested during an order, you must provide a self-selected password to configure a customer account. This together with your e-mail address will be used to access your client account. Please treat your personal access data in a confidential manner and in particular not to make it accessible to unauthorized third parties. We can not accept responsibility for badly used passwords unless we are responsible for the abuse. Please note that you will remain logged automatically even after leaving our website, unless you actively disconnect. You have the option to cancel your customer account at any time. Please note, however, that this does not mean that the data in the client's account will be deleted as we are bound by statutory retention periods.
We incorporate videos on the YouTube video platform on our website. Videos are embedded in the extended data protection mode. YouTube places cookies on your device to collect information about you as a visitor. This information is used by YouTube to capture video statistics, among other things, to prevent fraud and improve usability. It will also connect to the Google DoubleClick network. When you start a video on our site, there is the possibility that other data processing operations are initiated on which we have no control. Processing takes place on the basis of Article 6 (1) (f) GDPR. For more information about privacy on YouTube, see: YouTube and Privacy
3.7. Premium Club bonus points program
On our website we offer the "Extreme Card" bonus points program. Participation is voluntary. After signing up for our bonus points program, you will receive points for each purchase you can exchange for prizes (such as coupons or items).
Data collected and stored for participation in the Reward Points Program will be used exclusively for the purposes of carrying out this program and will not be disclosed to third parties. The legal basis for data processing is Article 6 (1) (a) GDPR. Additional Extreme Card information is available in the terms and conditions.
3.9. Customer service via WhatsApp
For the purposes of communication and customer consultation, we offer the possibility to contact us via WhatsApp. Processing takes place on the basis of Article 6 (1) (a) and (b) GDPR. The use of WhatsApp is voluntary. You will not be penalized if you use a different communication channel. In addition to changing security and privacy settings, we have no control over how WhatsApp, as a provider of this platform, uses and processes the information provided in the chat. Note that any information communicated via WhatsApp can be stored and / or used by WhatsApp. We can not guarantee the security of communication via WhatsApp. We recommend that you do not disclose sensitive personal information in your questions or answers. If you have any special or special questions, please send us an e-mail to firstname.lastname@example.org
You are not authorized to publish information about other people. Please respect the privacy of others: information about people, including images / videos, can only be transferred via WhatsApp with the consent of the author and the interested persons.
3.8. Contact by e-mail
Due to legal regulations, our website contains information that allows us to contact our company quickly and communicate directly with us. If you contact us via e-mail, through our contact form or via the feedback button integrated into our site, the personal data provided will be automatically saved. These include:
- your name,
- your email,
- your IP address
- your message.
Such personal data transmitted by you on a voluntary basis will be retained for the purpose of processing or contacting you. There is no disclosure of this personal data to third parties. The processing of personal data is carried out in accordance with Article 6 (1) (b) GDPR.
In addition to the right to revoke the consent granted to us, you are entitled to the following additional rights if the respective legal requirements apply:
- Right to information on personal data stored by us in accordance with. Art. 15 GDPR; in particular, it is possible to provide information on the purposes, the category of personal data, the categories of subjects to whom the data have been communicated or the planned storage time and the origin of your traffic, if they are not collected directly by you.
- Right to correct incorrect or incorrect data pursuant to art. Art. 16 GDPR.
- Right to delete data stored in accordance with. Art. 17 GDPR, to the extent that legal or contractual retention periods or other legal obligations or rights of further conservation are not observed.
- Right to limit the processing of data acc. Art. 18 GDPR to the extent that (1) the accuracy of data is denied to you, processing is illegal, but you refuse the cancellation, (2) the responsible person does not need the data, you see this, however, for constitute, exercise or defend a legal claim or (3) you have filed an objection against treatment in accordance with Art. 21 GDPR.
- Right to data portability Art. 20 GDPR, i. The right to transfer the selected data stored by us into a common machine-readable format or to request transmission to another person in charge.
- Right to file a complaint with a supervisory authority. It is usually possible to contact the authority of your place of residence or work or the headquarters of your company.
4.2. Right of withdrawal
Subject to the conditions set out in Article 21 (1), the processing of personal data may be challenged for reasons deriving from the particular situation of the data subject.
5. Data security measures
All personally transmitted data, including payment details, will be transmitted using the common and secure SSL (Secure Socket Layer) standard. SSL is a safe and proven standard, e.g. it is also used in online banking. You will recognize a secure SSL connection, including the s connected to the http (ie https) in the address bar of your browser and a lock icon, which is usually located near the address bar depending on the browser used.
Naturally, we adopt appropriate technical and organizational security measures to protect personal data stored against us from manipulation, partial or total loss and unauthorized access by third parties. Our security measures have constantly improved in line with technological developments.