GENERAL TERMS AND CONDITIONS

SHIPMENTS IN ITALY

Shipments are made every working day (Monday to Friday).The packing times are 1 working day unless different specifications related to particular products. All our shipments are always insured, and safe.

Standard shipping times: 3/4 days

Express shipping times: 24/48h

Shipping is free above € 100 for all available items.In the case of an article with the wording "available only online" the packaging times are 7 days and the shipping times will be based on the courier chosen.The courier is not authorized to deliver the goods to the floors, in case there is priority, contact us.

SHIPPING ABROAD

Shipments abroad take place every working day (Monday to Friday).The packing times are 1 working day unless different specifications related to particular products. We assume no liability for problems with uninsured shipments.

Standard shipping times: 3/4 days

Express shipping times: 24/48h

Shipping is free above € 250 for all available items. In the case of an article with the wording "available only online" the packaging times are 7 days and the shipping times will be based on the courier chosen. The courier is not authorized to deliver the goods to the floors, in case there is priority, contact us.

PRIVACY & SECURITY

All data entered will be processed according to the current regulations on the protection of privacy. For more info https://www.extremegames27.it/gb/content/7-privacy

PAYMENTS

Several payment methods are available:

- Payment with credit cards;

- Paypal

- In-store pick-up (book the goods online, and collect them in-store)

- Bank transfer

- Cash on delivery (pay in cash upon delivery)

All prices are inclusive of VAT. 

ORDER STATUS

It is possible to follow your order after receiving all the tracking and number data from our staff, in order to be continuously updated until the shipment is completed. 

COURIER

We use the best couriers with the utmost reliability, and all our deliveries are insured. The courier is at the customer's choice at the time of purchase.

Shipments to Italy will be shipped with:

- SDA

- TNT

Shipments to Europe will be shipped with:

- DHL

- FEDEX

CONDITIONS OF WITHDRAWAL

In line with current regulations it is possible to return any goods purchased within 90 days from the date of receipt.The package must be intact and the material in the same state in which it was received to the customer.Shipments for any return are charged to the customer. The seller will proceed with the re-crediting of the sum only after verification of the goods. The value of the goods will be credited and the shipping costs will be charged to the customer.

PRIVACY

From 25.09.2018, the provisions of the EU General Data Protection Regulation ("GDPR") are applicable throughout Europe. We would like to inform you about the processing carried out by Extreme Games of personal data under the new regulation (see article 13 of the GDPR). You are asked to read our privacy policy carefully. https://www.extremegames27.it/gb/content/7-privacy

MY LOYALTY POINTS

The virtual Extreme Card allows the Owner to participate in all promotional operations and special initiatives promoted by the Extreme Games store. The virtual Extreme Card is released for free, in order to obtain it, simply register on the site by filling out the application form in all its parts; At the time of release, the Extreme Card can be used immediately to obtain the dedicated discounts or participate in the various promotional campaigns in progress. The card is not a payment tool, to get points and any discounts dedicated just make an online purchase with the profile created or if you buy in our store you need to communicate the first and last name of the transaction. Failure to notify prior to payment of the cost does not give the right to credit discounts on the products purchased, the points obtained on the expense and the final balance. Extreme Games is committed to announcing all the promotional initiatives to the owners through communications displayed at the point of sale or via e-mail or telephone.

It is the customer's right to withdraw at any time from participation in the Extreme Card by sending an e-mail to info@extremegames27.it. In the event of various problems, communication to our staff is necessary.
Extreme Games reserves the right to cancel the registration in case of non-use for a period of 12 consecutive months and at its sole discretion at any time by sending a written notice to the holder.


Every € 5 spent = 1 loyalty point


1 loyalty point = € 0.25

FOR INFO CONTACT US AT 3388901516/3420638189 or via email info@extremegames27.it